The other day I told my parents about a recent Chrome experiment, but the site wouldn't load for them: turns out they were still using a browser released over nine years ago and weren’t sure how to update it. I ended up installing Chrome for them, as it stays up-to-date automatically (read: it's less work for me!).
For those of you who also have family members suffering from outdated browser issues, I’ve created a video tutorial that you can share with them so that they can walk through a few quick steps to ensure that they have the latest browser:
This video is one in a series of basic how-to videos that a handful of us at Google have put together at TeachParentsTech.org, a place where “kids” of any age can send tutorials to their moms, dads, uncles, and whomever they like. Send someone a tech support care package of your own!